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    What does pre-order mean?

    You can get early access to lights currently between London and Sydney before they sell out.

    When will my pre-order item arrive?

    As soon as your item has been released and is ready to be shipped, you'll receive an email with the estimated delivery date. Most preorders ship within 8 weeks or order. You can always contact us for confirmed delivery times.

    When do I have to pay?

    Pre-order items require full payment at checkout.

    Can I cancel a pre-order?

    Yes. Simply contact us.

    Can I change my shipping address?

    Yes. Simply contact us.

    Are pre-order items refundable?