Book a Private Appointment at our Sydney Showroom.
Dunlin, Elizabeth Street
Open by Appointment.
Located on the corner of Elizabeth Street and Victoria Street, beside Barbetta, in the heart of Paddington.
2 Elizabeth Street
Paddington NSW 2021
+1800 649 586
Street parking is available nearby by the hour. Should you have any questions regarding your visit, please do not hesitate to be in touch. For those requiring all-day parking, there is a parking garage located at 2 Newcombe Street, Paddington, less than a five-minute walk from Dunlin.
Please note that Dunlin is located within a historic terrace house and unfortunately there is no lift access to the second floor. If stairs present any difficulty, arrangements can be made in advance to assist with your visit.
CHRISTMAS ORDERS
Rose Uniacke & Atelier Alain Ellouz
In-Stock: Cut off 15 November
Furniture & Lighting Orders for early 2027 are available now. Custom orders for Christmas are no longer available.
Original BTC, Davey Lighting & Disderot
Custom orders: No longer Available
In-stock and short lead times- 15 November
DUNLIN
Custom-made pieces: No longer Available
In-stock - 1 December
CHRISTMAS & NEW YEAR WAREHOUSE CLOSURE
DUNLIN will cease accepting warehouse deliveries from 10 December 2026 to prioritise the dispatch of orders ahead of Christmas.
Our warehouse will be closed from 23 December 2026 to 15 January 2027.
Orders awaiting dispatch will be processed and shipped upon reopening.
We ensure simple and secure shipping by using trusted carriers such as Australia Post, DHL, FedEx, and private couriers. All methods allow you to track your order from dispatch through to delivery.
Shipping costs are calculated based on your location, the weight and size of the item, and its level of fragility. Certain pieces, including lighting and furniture, may require a fragile courier service. In these cases, our team will arrange delivery at a convenient time to ensure safe and secure handling.
You will be informed of all shipping charges during checkout before finalising payment. To view accurate shipping costs, simply proceed to checkout and enter your Australian postcode.
- Dunlin occasionally offers promotional codes to loyal customers. When attempting to apply these codes, please note that some conditions apply:
• Items previously discounted (i.e sale items) may not be eligible for further discount.
• For orders containing multiple items, the discount provided will be distributed amongst all eligible items
• If a code is invalid or expired, a replacement will not be issued
• Discounts can not be stacked, ie only the lowest price applies.
• Trade discounts do not apply to on sale items.
• Only one code may be applied per order - Most Rose Uniacke Brand Furniture and Lighting is excluded from discounts and intro orders.
We ship to most countries worldwide. Shipping is calculated by weight and destination, simply proceed to the checkout and the shipping rate will be calculated and displayed. Please contact us if you are unable to ship to your location.
Delivery time across Australia is 3 ~ 5 days, larger items, such as furniture and lighting may take longer. We ship from our distribution center in Sydney, so orders to Western Australia and the Northern Territory may on occasion take longer than three days. For international orders delivery typically takes between 3 ~ 5 days, depending on FedEx and the delivery location. Please note all orders require a signature upon receipt and that we are unable to redirect orders once items have been dispatched.
Once your order has left Dunlin you will receive an email with tracking information for Australia Post's e-parcel system. Its simple and straightforward, and allows you to track your order with up to the minute information. For some large items couriers will carry your goods, and we will provide a custom tracking number to allow you to follow the items progress.
Returns Policy
As much of the DUNLIN collection is custom made or produced to order, the majority of purchases are Final Sale and are not eligible for return. Only eligible Australian in-stock items may be returned in accordance with the policy below.
If you have any questions about your order prior to purchase, please contact our team at orders@dunlinhome.com. We are always happy to assist.
Custom & Made-to-Order Items
Orders with lead times, custom specifications, or items made specifically for a client are Final Sale and cannot be returned or exchanged. This includes all DUNLIN lighting and any item identified as made to order at the time of purchase.
Rose Uniacke & Atelier Allain Ellouz
All Rose Uniacke & Atelier Allain Ellouz orders are custom and made to order and are therefore Final Sale.
Australian In-Stock Items
Returns of eligible in-stock items are accepted only if DUNLIN is notified in writing within 48 hours of receipt. Return requests received after this timeframe cannot be accepted.
A 20% restocking fee applies to all approved returns. Alternatively, you may choose to receive a DUNLIN store credit for the full purchase amount, in which case the restocking fee will be waived.
Items must be inspected upon delivery and returned in their original condition and packaging. Returns should be shipped with tracking and insurance, as DUNLIN cannot accept responsibility for items lost or damaged during return transit.
International Orders
All international purchases are Final Sale and are not eligible for return or exchange.
We encourage all clients to carefully review their order before confirming their purchase.
Warranty Policy – Lighting Products Only
Dunlin provides a 12-month warranty (Warranty) on lighting products for manufacturing faults, effective from the date of delivery. If your item develops a fault within this period as a result of a manufacturing defect, we will repair it at no cost to you. If a repair is not possible or not economically viable, we will offer a replacement of the same or comparable specification. If a suitable replacement is not available, we will work with you to reach a fair alternative resolution. This Warranty also covers LED lamps if they were supplied with the fixture.
Please note, this Warranty does not apply to furniture, homewares, or decorative accessories, which are excluded from Dunlin’s warranty coverage.
The Warranty does not cover damage or faults resulting from:
-Failure to follow installation or assembly instructions
-Improper installation or use
-Misuse, abuse, neglect, or accidental damage
-Use of incorrect bulbs or components
-Cleaning with unsuitable products
-Natural ageing, development of patina, or changes in finish over time
-Any disassembly, modification, or tampering not carried out by Dunlin
Where we determine that the product has been altered or mishandled, the Warranty will no longer apply.
Australian Consumer Law
Dunlin products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Any costs associated with making a warranty claim, including return freight, are the responsibility of the customer unless otherwise agreed.
These terms represent the full extent of Dunlin’s Warranty. Except as required under the Australian Consumer Law, all other warranties and conditions, whether express or implied, are excluded to the fullest extent permitted by law.
Many Dunlin exterior lights, including select Davey models, are crafted from brass, bronze, or copper, making them highly suitable for coastal and marine environments. These materials naturally resist corrosion and will not rust under exposure to salty air or moisture, which is why they are commonly used on boats and in seaside applications. While the base materials are exceptionally durable, the surface finish is designed to weather over time, developing a natural patina that can range from rich brown tones to greenish hues depending on the environment. This change in appearance is intentional and serves to protect the underlying metal. The patina is not considered a defect but a feature that reflects the authenticity and longevity of the material.
For outdoor use, Dunlin strongly recommends the installation of 12V low voltage fittings by a licensed electrician to ensure safety, especially in exposed or residential exterior settings.
Lighting Finishes
Dunlin lighting pieces crafted from nobal metals are designed to age gracefully and develop character over time.
Some designs feature a clear protective lacquer that helps maintain the original finish under normal interior conditions and prevents early discolouration. However, for many of our natural brass or copper fixtures, especially those without lacquer, patination is part of the intended aesthetic and will vary based on the surrounding environment.
When installed outdoors, nobal metals will naturally weather and may develop a deeper patina, ranging from rich brown tones to deep bronze, and in some cases, a verdigris green. Each fitting will patina differently based on location and we cannot guarantee or predict the degree of aging.
When used indoors, these metals may darken slightly or show signs of tarnishing over time. This can be gently polished using a suitable metal polish if a brighter finish is preferred.
We celebrate this natural evolution of the material as part of Dunlin’s design philosophy.
Rose Uniacke Products
"While every effort has been made to portray items accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependant on the calibration and settings of individual screens. Natural fibres, dye lots & wood finishes can vary from batch to batch, therefore, we recommend ordering multiples at the same time to ensure production will be from the same batch."
In order to ensure that the delivery of orders to construction sites is conducted with due care, it is imperative that each delivery is thoroughly inspected and examined for any damage, and that Dunlin is promptly notified of any such damage. Customers are required to inspect all deliveries immediately upon receipt. Goods that are delivered are presumed to be in good condition and accurately delivered unless they are reported as defective or erroneously delivered within a 48-hour period following receipt at the shipping address as recorded by our courier partners. This 48-hour period commences at the time of receipt as registered by our courier partners. Any damage to boxes, material defects, or errors in delivery must be reported to Dunlin within 48 hours. Unless such notification is provided in writing, no replacement or refund will be granted for damaged goods.
Taxes, Duties and Tariffs
Please ensure you select your delivery location to view accurate pricing, estimated delivery times, and applicable shipping costs for your region.
All international orders are quotes as DDU (Delivered Duty Unpaid) basis. This means that import taxes, customs duties, and tariffs are not included in the final purchase price and remain the responsibility of the recipient. These charges may be applied by your local customs authority upon arrival and are not collected by Dunlin.
We offer and Highly recommend DDP (Delivery Duty Paid) and this will ensure a quick delivery. Please ask about DDP when quoting for an overseas order and we can include this for you. Tariffs are not included.
We recommend checking with your local customs office for details on any applicable charges before placing your order.
Nov 1 2026
These General Terms and Conditions of Use govern access to and use of DUNLIN.COM.AU and DUNLINHOME.COM, collectively referred to below as the "Website".
Access to and use of the Website, including the purchase of products, is subject to these Terms & Conditions. By accessing the Website or placing an order, you acknowledge that you have read, understood and accepted these terms.
DUNLIN.COM.AU
DUNLIN, also trading as Dunlin Home, is a registered trading name of The Whale Beach Company Pty Ltd (ABN 74 144 747 599).
DUNLIN maintains this Website for the presentation and sale of its products.
DUNLIN reserves the right to update or amend these Terms & Conditions at any time without prior notice. The most current version will be available on the Website.
By accessing or using the Website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the Website.
ACCURACY AND COMPLETENESS OF INFORMATION
While DUNLIN makes every effort to ensure that information provided on the Website is accurate, complete and reliable, we do not guarantee that all information is free from errors or omissions.
Product descriptions, specifications, pricing, availability and other information may be amended or updated without prior notice.
Any changes to these Terms & Conditions will take effect upon publication on the Website, subject to applicable law. Changes will not retrospectively alter the terms of orders already accepted unless agreed by the parties or permitted by law.
We recommend reviewing this section periodically to remain informed of any updates.
USE OF THE WEBSITE
You are responsible for your use of the Website and its contents.
You agree not to use the Website in any manner that breaches applicable laws or regulations, infringes the rights of others, or interferes with the operation of the Website.
You must not copy, modify, reproduce, distribute, publish, sell or otherwise use any material from the Website without the prior written consent of DUNLIN or the relevant rights holder.
You are responsible for ensuring that any information provided to DUNLIN is accurate and that you have the necessary authority to provide information relating to third parties.
COLOUR, SIZE & REPRESENTATION
DUNLIN makes every effort to represent the colours, finishes, materials and dimensions of its products accurately.
However, variations may occur due to photographic lighting, screen settings, natural materials and manufacturing processes.
The colours and finishes of delivered products may differ slightly from those displayed on the Website.
Many DUNLIN products are crafted from natural materials, including brass, timber, stone, glass and textiles.
These materials may naturally age, patinate, oxidise or change colour over time due to handling, exposure and environmental conditions.
Such changes are inherent characteristics of the materials and are not necessarily considered defects or faults.
Handcrafted products may also exhibit subtle variations in colour, texture, dimensions and finish.
Nothing in this section excludes or limits any rights relating to goods that do not meet applicable consumer guarantees.
TRADEMARK, COPYRIGHT AND RESTRICTIONS
All material appearing on the Website, including but not limited to photographs, illustrations, text, product designs, graphics, audio and video, is protected by applicable copyright, trademark and intellectual property laws.
These materials are owned or licensed by DUNLIN, its related entities or the respective rights holders.
Website content is provided for personal, non-commercial use unless otherwise authorised in writing.
No material may be copied, reproduced, republished, modified, uploaded, distributed, transmitted or used for commercial purposes without the prior written consent of DUNLIN or the relevant rights holder.
Unauthorised use of DUNLIN's intellectual property is prohibited.
PAYMENT TERMS (updated Oct 30 2026)
DUNLIN accepts Visa and Mastercard for retail purchases.
For all Trade orders, payment is accepted exclusively via Electronic Funds Transfer (EFT). Credit card payments are not available for Trade orders.
Unless otherwise agreed in writing, a 50% deposit is required to confirm an order and commence production or procurement.
The remaining balance is payable prior to dispatch or delivery.
Orders will not be released until payment has been received in full.
PRICING & GST
All prices displayed on DUNLIN.COM.AU are in Australian Dollars (AUD) and include Goods and Services Tax (GST) of 10% in Australia, unless otherwise stated.
DUNLIN reserves the right to amend product pricing at its discretion, subject to applicable law and the terms of any accepted order.
Pricing may vary due to changes in manufacturing costs, exchange rates, international freight, import duties, materials and other associated expenses.
PRICING VALIDITY
All quotations issued by DUNLIN are valid for 15 days from the date of issue, unless otherwise stated in writing.
After this period, pricing may be subject to review and adjustment.
Quoted pricing is based on the products, specifications, quantities and associated costs applicable at the time of quotation.
For current retail pricing, please refer to www.dunlin.com.au.
DISCOUNTS & TRADE DISCOUNTS
All discounts and Trade discounts are offered at the sole discretion of DUNLIN.
Discounts cannot be combined, stacked or applied to sale items unless expressly approved by DUNLIN in writing.
DUNLIN reserves the right to review, amend or withdraw discounts for future orders, subject to applicable law and any accepted order.
Trade quotations are prepared based on the specific products, quantities and specifications requested.
Any changes to the product selection, quantities or specifications may require the quotation and applicable discount structure to be reassessed.
DUNLIN reserves the right to decline or cancel orders placed using unauthorised discount codes or Trade discounts, subject to applicable consumer law.
REFUNDS & RETURNS
Please refer to the Returns & Refunds Policy available on our Website for further information regarding returns, refunds and exchanges.
Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.
DELIVERIES & DAMAGE
Customers are required to inspect all goods promptly upon delivery.
Any visible damage to packaging should be noted when accepting delivery, where reasonably possible.
Any damage, defects, missing items or delivery discrepancies must be reported to DUNLIN in writing within 48 hours of receipt, accompanied by clear photographs of the affected goods and their original packaging.
All original packaging must be retained until the matter has been reviewed and resolved by DUNLIN, where reasonably practicable.
Prompt notification is essential to allow DUNLIN to investigate any issues, lodge claims with freight providers and arrange an appropriate resolution.
The 48-hour reporting requirement is an inspection and notification procedure and does not limit a customer's statutory rights or remedies where an issue is discovered or reported after this period.
Delivery timeframes are estimates unless expressly agreed otherwise in writing.
DUNLIN will make reasonable efforts to meet estimated delivery dates but cannot guarantee delivery within a particular timeframe where delays arise from circumstances beyond our reasonable control.
Nothing in this section excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law.
DISCLAIMER OF LIABILITY
DUNLIN makes reasonable efforts to maintain the accuracy and availability of the Website.
To the extent permitted by law, DUNLIN does not accept liability for losses arising from interruptions to the Website, inaccuracies in Website content or reliance on information provided through the Website.
Where goods or services supplied by DUNLIN are subject to statutory consumer guarantees, the rights and remedies provided by those guarantees will apply.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
EXCLUSIONS & CIRCUMSTANCES BEYOND OUR CONTROL
To the extent permitted by law, DUNLIN will not be liable for delays or failures to perform obligations where these arise from circumstances beyond our reasonable control.
Such circumstances may include, but are not limited to:
- Natural disasters, including earthquakes, cyclones, storms, flooding and fire.
- Epidemics, pandemics and other significant public health events.
- War, civil unrest, strikes, embargoes and government restrictions.
- Customs delays, import restrictions and regulatory changes.
- Disruptions to international or domestic transport networks.
- Mechanical failures affecting freight or transportation.
- Manufacturing or supply chain interruptions.
- Criminal acts of third parties, including theft and arson.
- Acts or omissions of customs authorities, security personnel, carriers or other third parties.
Where such circumstances arise, DUNLIN will make reasonable efforts to communicate any material delays and work towards an appropriate resolution.
Nothing in this section excludes any rights or remedies available under applicable consumer law.
GOVERNING LAW
These Terms & Conditions are governed by and construed in accordance with the laws of New South Wales, Australia.
Subject to applicable law, any disputes arising in connection with the Website or these Terms & Conditions will be subject to the jurisdiction of the courts of New South Wales, Australia.
CONTACT
For enquiries relating to these Terms & Conditions, orders, payments or deliveries, please contact:
DUNLIN
The Whale Beach Company Pty Ltd
ABN: 74 144 747 599
PO Box 53
Paddington NSW 2021
Australia
Email: orders@dunlinhome.com
Telephone: +61 1800 649 586
Website: www.dunlin.com.au